Privacy Policy
In this privacy policy, we inform you about the most important aspects of data processing in connection with our website. We collect and process personal data only on the basis of the applicable statutory provisions (General Data Protection Regulation, Telecommunications Act 2021).
When this website is accessed, technical data such as IP address, browser information and access times is processed. This is used to provide and secure the website and to investigate technical problems. The legal basis is our legitimate interest under Article 6(1)(f) GDPR.
Contacting us and appointment bookings
If you contact us using a contact form, email or an appointment booking, we process the information you provide to handle your enquiry and coordinate your project. We retain this data for as long as needed to handle your enquiry and coordinate or carry out your project. Where statutory retention obligations apply, these are taken into account. Data entered through Wix functions is also processed by Wix on our behalf for these purposes.
Where your enquiry concerns preparing or performing a contract, we process the necessary data under Article 6(1)(b) GDPR. We handle general enquiries on the basis of our legitimate interest in responding to them under Article 6(1)(f) GDPR, provided your interests or fundamental rights do not override that interest.
Hosting and website functions through Wix
This website is provided using Wix. Wix processes technical visitor data and information entered through Wix forms or appointment bookings as needed to provide these functions. Processing on our behalf is governed by Wix’s data processing agreement and privacy information.
The provider is Wix.com Ltd. in Israel. Wix’s data processing agreement permits international processing and identifies an EU adequacy decision for the initial transfer to Israel. For onward transfers, the agreement provides for adequacy decisions or appropriate safeguards such as standard contractual clauses, depending on the destination country.
Cookies
This website uses cookies and similar technologies for Wix platform functions, such as security, stability and the provision of website functions. Their type and storage period depend on the functions used. You can manage or delete stored cookies in your browser. Blocking cookies entirely may affect individual website functions.
Technical log data
When this website is used, the hosting provider processes technical log data. This may include IP address, browser and operating system, language settings, pages accessed, and access time and duration. This data is used to operate and secure the website and investigate technical problems. IP addresses and other technical identifiers may constitute personal data.
Cookie settings with Usercentrics
We use Usercentrics for Wix by Usercentrics GmbH to request and store your cookie preferences and document your choices. Your preferences and technical information used to associate the consent record are processed for this purpose. This processing implements your choices and documents the consents obtained.
When we obtain consent, we document it to fulfil the requirement to demonstrate consent under Article 7(1) GDPR. The processing necessary for that purpose is based on Article 6(1)(c) GDPR.
Usercentrics privacy information
Google tag with a Google Ads identifier
This website embeds a Google tag with a Google Ads identifier. Loading the tag file establishes a connection to Google. Technical connection data such as your IP address and browser information is transmitted to Google in the process.
Meta Pixel (Facebook)
This website includes the Meta Pixel (Facebook) for marketing purposes. It enables website visits and interactions to be recorded to evaluate advertising. This information, as well as technical device and browser data, may be transmitted to Meta Platforms Ireland Limited. The legal basis for processing that requires consent is your consent under Article 6(1)(a) GDPR. You may withdraw consent you have given at any time, with effect for the future, through the cookie settings.
Meta privacy information · Meta Cookie Policy
Google reviews
This website embeds an external Google Reviews widget for displaying publicly published reviews. Loading the widget transmits technical connection data such as your IP address and browser information to the widget’s content delivery service.
Newsletters and online payments
We do not offer a newsletter or online payments through the website. This does not affect technical data processing for hosting, security, contact forms and appointment bookings through Wix.
Your rights as a data subject
Subject to the applicable statutory conditions, you have, in particular, the following rights:
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Access
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Rectification
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Erasure
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Restriction of processing
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Data portability
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Withdrawal of consent with effect for the future
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Objection to processing
For questions about the processing of your personal data, contact us at office@fenster-held.at. If you believe the processing infringes data protection law, you may lodge a complaint with the competent data protection authority.
Controller: Fensterheld OG, Rinnböckstraße 35–43/12/9, 1110 Vienna
Telephone: +43 1 2676891
Email: office@fenster-held.at